Question 1 of 7
You are managing a project where a critical software component is being developed by an external vendor. The vendor's mid-project status report shows they are 3 weeks behind schedule and blames unexpected technical complexity. This is the first report you are receiving — the delay was not communicated earlier. What should you do FIRST?
- A.Issue a formal breach-of-contract notice now
- B.Meet with the vendor to understand the root cause, assess the recovery plan
- C.Begin procurement of a backup vendor now to mitigate further delays
- D.Extend the project timeline by 3 weeks to absorb the delay
Show answer and explanation
Correct answer: B
Before taking escalatory action, the PM must understand the situation fully: what caused the delay, whether the vendor has a credible recovery plan, and what the actual impact on the critical path is. A 3-week vendor delay may or may not translate into a 3-week project delay depending on float and dependencies. Immediate breach notice is premature and may damage the relationship unnecessarily. Activating a backup vendor before understanding the full picture is reactive and expensive. Extending the timeline is a decision that requires full impact assessment first.