Question 1 of 5
A project manager is preparing for project closure. The sponsor verbally confirms the project is done. What formal step is STILL required before the project can be officially closed?
- A.Archive project documents and release the team immediately — once deliverables are internally complete, administrative closure can proceed without waiting for formal external acceptance.
- B.Submit the final project report to the PMO — the PMO requires this document as the formal closure record before the project can be removed from the active portfolio.
- C.Conduct the lessons learned session with the team — capturing project knowledge before the team disbands is the most time-sensitive closure activity, as recall is highest immediately after delivery.
- D.Obtain formal written acceptance of all project deliverables from the customer or sponsor
Show answer and explanation
Correct answer: D
Formal written acceptance is the critical closure step that officially transfers deliverable ownership to the customer and formally closes the project scope. Without it, the project remains open and the team could be held liable for future issues. Verbal confirmation is not sufficient — it must be documented. Archiving, final reports, and lessons learned are all part of closure activities but should follow (or occur alongside) formal acceptance, not replace it.