Question 1 of 16
A RACI chart shows that Activity X has four people listed as 'Accountable.' A team member asks who actually owns the activity. What is the problem and what should be done?
- A.Having multiple accountable parties is an accepted governance approach — distributing accountability across the sponsor, PM, and team lead ensures no single point of failure in the governance structure.
- B.Replace all four 'Accountable' designations with 'Responsible' and assign a single new accountable owner — the RACI's overall structure is sound but requires renaming entries to align with standard RACI terminology.
- C.Leave the RACI as-is since the project sponsor can adjudicate accountability conflicts — having multiple accountable parties is manageable when executive authority is available to resolve disputes.
- D.Each activity should have exactly one 'Accountable' party. The RACI must be corrected to assign a single accountable owner to avoid confusion and diffused ownership.
Show answer and explanation
Correct answer: D
A fundamental rule of RACI is that each activity must have exactly ONE Accountable party. Multiple accountable parties leads to diffused ownership — 'everyone's responsibility is no one's responsibility.' The RACI must be revised to assign a single clear owner for each deliverable or activity. The other team members may be Responsible (doing the work), Consulted, or Informed. Leaving ambiguity guarantees escalation conflicts when issues arise.