Question 1 of 10
During execution, a senior stakeholder requests a new analytics dashboard after scope baseline approval. What should the project manager do FIRST?
- A.Assess the request through the agreed change process so impact on scope, schedule, cost, and risk is understood before a decision is made.
- B.Approve the work now to maintain stakeholder satisfaction, since delays in responding to reasonable requests damage the relationship and signal inflexibility.
- C.Reject the request outright — the scope baseline is formally approved, and accepting work outside the baseline without a change request undermines project governance.
- D.Ask the team to absorb the change informally if it appears small — minor additions within the existing schedule and cost buffers should not require formal change control overhead.
Show answer and explanation
Correct answer: A
The first step is to use the agreed change control approach. Even beneficial requests need impact assessment and governance so the team can distinguish value-added change from scope creep. Immediate approval, quiet implementation, or automatic rejection all bypass disciplined decision making.