Question 1 of 10
A project manager notices that team members wait for approval on routine decisions even when they have the expertise. What action BEST supports an empowered and accountable team culture?
- A.Clarify decision rights, make expectations visible, and create a safe environment where issues can be raised and acted on.
- B.Centralize more decisions with the project manager to tighten oversight — when teams operate inconsistently, reclaiming decision authority restores alignment and reduces ambiguity across the team.
- C.Ignore the pattern unless it starts affecting milestones — culture and behavioral dynamics do not merit PM attention until they demonstrably impact delivery outcomes or stakeholder commitments.
- D.Replace the most vocal team member as a visible consequence — demonstrated accountability for norm violations sends the clearest signal to the whole team that standards will be enforced.
Show answer and explanation
Correct answer: A
Empowerment is not the absence of accountability; it depends on clear boundaries, trust, and follow-through. The most effective response is to make responsibilities and decision rights explicit while reinforcing psychological safety. More centralization or punishment usually drives issues underground.