Question 1 of 10
Your team is struggling because a critical subject matter expert is leaving before a major milestone. What should the project manager do FIRST?
- A.Escalate immediately to the sponsor to request an emergency replacement from another team, treating the departure as a staffing crisis that requires executive intervention before it affects the milestone.
- B.Accept the specialist dependency as unavoidable — some technical expertise is too specialized to distribute without introducing quality risk to critical project work.
- C.Assign all critical tasks to the strongest expert — concentrating high-stakes work with the most capable team member is the most reliable short-term approach to protecting delivery quality.
- D.Delay new work until additional senior staff are assigned — beginning complex technical work without adequate expertise creates risk that compounds as the project progresses.
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Correct answer: C
Project performance improves when knowledge is made visible and shared. The best first step is to reduce single points of failure through intentional transfer and standardization. Concentrating more work in the expert may help briefly, but it increases long-term fragility.